Privacy Policy
Your privacy is our priority. Learn how Digital Mitra Shop protects and handles your personal information.
Last updated: 6/29/2025
Introduction
Digital Mitra Shop, operated by Dhiraj Kumar Patel, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices.
- Personal identification information (Name, email address, phone number, etc.)
- Government document details for processing services
- Payment information for transaction processing
- Technical information (IP address, browser type, device information)
- Usage data to improve our services
- Process your government service applications
- Communicate with you about your requests
- Provide customer support and assistance
- Improve our services and user experience
- Comply with legal and regulatory requirements
- Send important updates and notifications
- Bank-level encryption for all sensitive data
- Secure servers with regular security audits
- Limited access to authorized personnel only
- Regular backup and disaster recovery procedures
- Compliance with Indian data protection laws
- SSL certificates for secure data transmission
- We do not sell your personal information to third parties
- Government agencies for official document processing
- Payment processors for secure transaction handling
- Legal authorities when required by law
- Service providers under strict confidentiality agreements
- Personal data retained as long as necessary for service provision
- Government document copies stored as per legal requirements
- Transaction records maintained for 7 years minimum
- Account data deleted upon request (subject to legal obligations)
- Automatic deletion of temporary files after processing
- Access your personal data we hold
- Request correction of inaccurate information
- Request deletion of your data (where legally permissible)
- Object to processing of your personal data
- Data portability for your information
- Withdraw consent at any time
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Email: digitalmitrashop@gmail.com
Phone: +91-9523374758
Address: Main Road Naudiha Bazar, 822113, Jharkhand, India
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.